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Marketing Team

Natalie Hensel | Customer Support Manager

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We are excited to announce that Natalie Hensel has been promoted to Customer Support Manager. Natalie has done an incredible job this past year organizing our Customer Support process, documenting the entire CaptureExec system, setting up Quarterly Customer calls and creating the new Vignette training sessions.

Natalie’s first assignment is to train our newly hired Customer Support Specialist in all things Support. She will then begin managing the scheduling and delivery of all Implementation and Training for our new customers, as well as Training support for all our existing Customers. Natalie will also be responsible for the entire customer Renewal process. We are very well known in the industry for our superior Customer support and Natalie will be creating an even better experience with her Customer Support Team that she will be managing.

We are excited for Natalie and look forward to her new management role!

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Brenda Gonzalez Barboza Named New Customer Support Specialist

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Brenda Gonzalez Barboza

We are excited to announce that Brenda Gonzalez Barboza has joined our team as Customer Support Specialist. Brenda was born in Venezuela and has traveled the world, from China to Europe to the US, and brings a wide breadth of cultural diversity to our company. She is also an Entrepreneur who designs and customizes her own Travel luggage. But mostly, Brenda brings incredible energy and enthusiasm for supporting customer needs!

Brenda’s first assignment is to learn every aspect of the CaptureExec system – this is an extremely complex process and Brenda has jumped in with a smile and intensity. Brenda will also take over the management of our Customer Support process and will continue reaching out Quarterly to all our Customers.

Brenda graduated from Liberty University with a Bachelor of Science degree specializing in Fashion Design.

We are excited for Brenda to be a big part of our Customer Support Team!

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