Ken Blanchard, famous author of the book “The One Minute Manager,” once said this about customer service:
“Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to turn them into raving fans.”
“Just having satisfied customers isn’t good enough anymore. If you really want a booming business, you have to turn them into raving fans.”
Well, here at BIT Solutions, it’s our obsession to turn you into a raving fan.
Put another way, there’s no higher ideal here at BIT than delivering exemplary customer service and attention.
How do we execute on that promise? We do so with something we like to think of as a “customer bill of rights” – you entrusted us with your business, it’s now incumbent upon us to deliver.
Our customer support team includes some star performers, Natalie Hensel and Brenda Barboza. Natalie and Brenda know CaptureExec inside and out, and even more importantly, they will see to it that you become a raving fan of BIT Solutions!
